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Showing posts from October, 2015

Customer service training and ROI

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Image credit: Pixabay Success of a business depends upon good customer service... Quality customer service is at the center of any company's success. A business relies upon its customers in order to grow and, if poor customer service is offered by a company, people will simply take their business elsewhere.

How lack of planning contributes to small business failure

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Image credit: Pixabay Small business failure can be attributed to many causes and it is difficult to narrow it down to just one reason why a company would fail. However, if the reason had to be narrowed down to just one, it would probably be due to a lack of planning.

Benefits and drawbacks to businesses during daylight saving time

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Image credit: Pixabay In the United States, the concept of daylight saving time was first developed by Ben Franklin in the late 18th century, but was not put fully in to practice in the U.S. until the Uniform Time Act was passed by Congress in 1966.

Patent, trademark or copyright? What’s the difference?

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Image credit: Pixabay Patents, trademarks and copyrights are different kinds of intellectual property protected by U.S. law. These protections include federal rights, international protections, and common-law rights of action should any kind of intellectual property be stolen or damaged.

How to write a good company privacy policy

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Image credit: Pixabay A good company privacy policy is an essential in today's business environments. With so much controversy over the past several years relating to the Internet, marketing and privacy, businesses are smart, for both themselves and the consumer, to put together a good privacy policy.

Is outsourcing customer service risky business?

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Image credit: Pixabay Outsourcing occurs when a company opts to send business processes to another company, usually overseas, to handle the task. Many companies perceive this as very beneficial for two reasons.

How to initiate change in corporate culture

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Image credit: Pixabay The very nature of business typically calls for change at some time or another. When the need does arise, initiating change in the corporate culture can be a huge undertaking. 

Why weak marketing contributes to small business failure

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Image credit: Pixabay Marketing is an essential part of running a business and, for the small business, weak marketing can help contribute failure .

The value of punctuality in business environments

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Image credit: Pixabay Time is an interesting concept. Some cultures put a high priority on time while others take more of a lax attitude towards the clock. 

Ways businesses can demonstrate good corporate social responsibility

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Image credit: Pixabay Businesses are launched with the goal of earning money. While it's true there are some companies started with an altruistic goal in mind,

What is the actual cost of a data breach?

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Image credit: Pixabay Technology has drastically transformed the way business is done. The benefits cannot be ignored because tech offers the amazing capacity to decrease costs, along with boosting efficiency and productivity.  Although there are numerous benefits associated with integrating tech, it’s important for decision-makers to remember that with those benefits comes additional levels of responsibility for businesses. 

What motivates employees to do a good job?

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Image credit: Pixabay Employees who do a good job are valuable assets to any business. Motivated staff typically possesses a strong morale and this benefits the entire organization.

Why ethics and profitability can co-exist in business environments

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Image credit: Wikimedia/ Anna Chromy Business ethics is a topic which can garner some pretty strong feelings. And then there are some who believe business ethics is an oxymoron, and there is no room for them in a capitalistic structure.

Top ways to create a great customer experience

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Providing optimal customer service has become essential in the modern business environment. Companies that treat customers unfairly or with low levels of respect are likely going to find themselves easily beat out by their competition.

Security risks associated with employee mobile devices

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Image courtesy: Pixabay Over time as technology becomes even more heavily integrated into routine business processes, organizations have had to take a serious look at security concerns.

What to consider when launching a home business

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Image courtesy Pixabay/ CC0 Public Domain In recent years, local economies that are struggling in terms of ongoing unemployment find hopeful entrepreneurs are beginning to explore home business opportunities.