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Showing posts from February, 2016

Understanding the relationship between business and ethics

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The relationship between business and ethics is intrinsically entwined. A successful company is one which can effectively recognize and cultivate the relationship which exists between the two.

Ways good leaders listen to employees

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There are many different styles of leadership and several approaches leaders can take when it comes to listening to employees. Some leaders or managers tend to be more reserved while others are more interactive and open with their staff members.

Is your business engaging in community outreach?

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Community outreach is not only a great way to connect with your local population, it can also increase business visibility. Through the connection with local communities, businesses have a great opportunity to get to know locals and build long-term relationships.

5 ways to attract and retain customers

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Many business owners would give their eye teeth to fully know the secrets to keeping customers. Customers are heart of any business, as it is their patronage that enables a company to remain operational.

Reasons to include an exit strategy in your business plan

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An exit strategy is a valuable component of a business plan. While it perhaps sounds strange to plan for the end at the time of beginning a company launch, there are many solid reasons for outlining a specified business timeline right from the beginning.

What to consider when choosing a small business location

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Opening a brand new business is an exciting time for hopeful entrepreneurs. There are many rewarding benefits that come with owning one's own business. While the benefits can be tremendous over time, new business owners should keep in mind that reaching these rewards does take a lot of work prior to opening up shop.

6 tips for dealing with angry customers

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Dealing with an angry customer on the phone is typically one of the least desirable aspects of working in customer service. It is less probable a customer will call with a compliment so it's probably best to be always be prepared for a complaint and/or an angry customer anytime that phone rings.